Caravan finance

Before we can place your caravan order into production, you’ll need to pay a deposit equal to 10% of the purchase price.

When you pay a deposit, you acknowledge that it helps cover the reasonable costs we incur in preparing your order. These may include administration, purchasing, reserving stock, production planning and the potential loss of another sale.

If you cancel your order or do not complete the purchase, we may retain some or all of the deposit in accordance with your sale agreement.

Ezytrail takes the security of customer prepayments seriously. We have established a customer prepayment management arrangement with Bank of Melbourne and regularly monitor card prepayments and related risks. The arrangement is designed to give customers greater confidence when making an eligible card prepayment.

The arrangement applies only to eligible card deposits processed through an approved Bank of Melbourne POS/EFTPOS terminal at an Ezytrail branch or participating caravan show or expo.

If you later have concerns about an eligible card transaction, you may contact your card issuer to request a transaction review or chargeback. Eligibility and the final outcome are determined by your card issuer under the applicable card rules.

The arrangement does not apply to any deposit paid through the Ezytrail website, including an online card payment or Klarna. It also does not apply to bank transfers, cash, bank cheques, or any other payment method.

If you are unsure whether the arrangement applies to your proposed payment, please contact an Ezytrail branch before paying your deposit.

No. Your payment is made to Ezytrail. The merchant prepayment arrangement is not an escrow or trust account.

You must pay the remaining balance of the caravan price at the time of delivery. All payments, including the deposit, any instalments and the remaining balance, must be made by cash or bank cheque delivered in person to Ezytrail’s business address listed in the Order, or electronic funds transfer to the nominated bank account listed on your invoice.

You can secure your caravan online by paying a $1,000 holding fee. Once received, our team will be in touch within one business day to process your order. Note that the online payment is only for the holding fee. The order is only confirmed once paperwork is signed and your holding fee is then put towards a 10% non-refundable deposit. The 10% deposit is taken from the total caravan cost includes dealer delivery and on roads costs.